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Demand Response and EV Rewards

Pays Pacific Power and Rocky Mountain Power customers to let the utility briefly manage their batteries, thermostats, air conditioners, EV charging, irrigation pumps, or business equipment when electricity demand peaks.

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Overview

Pays Pacific Power and Rocky Mountain Power customers to let the utility briefly manage their batteries, thermostats, air conditioners, EV charging, irrigation pumps, or business equipment when electricity demand peaks.

Eligibility Requirements

Other

  • For Wattsmart Drive: Must have a compatible electric vehicle.
  • Businesses and irrigators able to reduce load during peak events can join business demand response or irrigation load control.
  • Must have an eligible device or operation for the program they join.
  • For Wattsmart Battery program: Must have onsite solar and a battery on the program's qualifying list.
  • For Optimal Time Rewards (Washington, Oregon): Must have a smart thermostat connected to electric heating or cooling, or a multifamily electric water heater.
  • For Cool Keeper (Utah): Must have central air conditioning.
  • Vehicle must be connected to the Wattsmart Drive program using vehicle account credentials
  • Participants may opt out of up to two Plug-In Perk events per year without penalty
  • Participants must accept the terms and conditions of the program
  • Must use a qualified battery that is approved for the Wattsmart Battery Program.
  • Must submit a net metering application and receive approval from Pacific Power.
  • Must submit a customer generation application for pre-approval before the battery/project can be installed.
  • Must maintain an internet connection to the battery for communication with Pacific Power.
  • Must commit to a 4-year participation period in the Wattsmart Battery Program.
  • Must not export energy from the battery to the electric grid unless called upon by Pacific Power for grid services.
  • Must ensure the battery is newly purchased equipment to be eligible for the upfront incentive.
  • Residential customers must be on a Time of Use rate to participate in the program if using a standalone battery.
  • Commercial customers must participate in a rate schedule with time of day and/or demand charge if using a standalone battery.
  • Battery sizes over 30 kW require pre-approval from the Wattsmart Battery Program.
  • Must maintain the battery with Pacific Power's system and ensure it is operational.
  • Must ensure the battery is not discharged below 10% by Pacific Power.
  • Vehicle must be from an eligible manufacturer and model
  • Businesses, municipalities, and multifamily properties can get incentives for installing electric vehicle charging stations.
  • Grant funding is available to support projects that advance transportation electrification in named communities.
  • California customers with EV chargers may choose to use submeters to measure their electricity use for billing.
  • Must have the ability to reduce energy consumption during dispatch events.
  • Must have Enel metering devices installed at the facility to establish communication with the Network Operations Center (NOC).
  • Must have a minimum energy curtailment capacity of greater than 500 kW for certain program options.

Residency

  • Must be an electric customer of Pacific Power (Washington or Oregon) or Rocky Mountain Power (Utah or Idaho).
  • Must be a Pacific Power customer with electric service in Oregon or Washington.
  • Must be a Pacific Power customer in Oregon or Washington
  • Must be a resident of Oregon, Washington, or California to access state-specific programs.
  • Must be a Pacific Power customer located in California, Oregon, or Washington.

Income

  • Income-qualified residential customers can receive incentives for the purchase of AC Level 2 chargers or 240-volt EV charging.

Housing

  • Must have a solar system with backup battery storage or a standalone qualified battery.
  • Home EV charger rebates are available for residential customers who install AC Level 2 chargers or 240-volt EV charging.

Employment

  • Must work with a certified installer to provide an estimate for an eligible battery system.
  • Must own or lease an eligible electric vehicle
  • Participants must register for the free Electric Vehicle Supply Equipment (EVSE) Technician Online Course to learn skills to maintain and repair EV chargers and equipment.
  • Must be a commercial, institutional, or industrial organization.

Benefits

Benefit amount: Incentive payments for energy reductions (Per event)

cash

Required Documents

  • Customer Generation application
  • Net metering application
  • Vehicle account credentials
  • Energy Reduction Plan
  • Facility metering devices (if applicable)

Frequently Asked Questions

Am I eligible for the Demand Response and EV Rewards program?

To be eligible, you must be a customer of Pacific Power or Rocky Mountain Power in Oregon, Washington, Utah, or Idaho and have the necessary equipment or operations for the specific program you wish to join.

What kind of devices do I need to participate?

You need to have compatible devices such as a smart thermostat, central air conditioning, or an eligible electric vehicle. For the Wattsmart Battery program, you must also have onsite solar and a qualifying battery.

How do I apply for the program?

You can apply by submitting the necessary applications, such as the net metering application and customer generation application, and ensuring you meet all eligibility criteria. For specific application steps, please contact us.

Are there any penalties if I need to opt out of an event?

Yes, participants can opt out of up to two Plug-In Perk events per year without penalty. After that, additional opt-outs may incur penalties.

What if I don’t have a solar system or battery?

If you don’t have a solar system or a qualifying battery, you may still be eligible for other programs like Optimal Time Rewards or Cool Keeper, depending on your devices.

What happens after I apply?

After you apply, you will receive confirmation of your application status and any further instructions needed to complete your participation in the program.

How to Apply

Apply online

  • online
  • contact account manager

Processing time: Bill credits are issued annually, typically on your August or September bill.

Ready to get started?

Take the next step today.

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